Terms and Conditions

Full prepayment required at the time of booking, non-refundable and non-transferable. Time slots for Twice as Nice couples massage and Chateaubriand dining must be booked as soon as possible to avoid disappointment. In the unlikely event there is no availability for the Twice as Nice couples massage a suitable alternative will be offered at an equal or higher value. Subject to availability.

Full prepayment required at the time of booking, non-refundable and non-transferable. Time slots for Twice as Nice couples massage and Chateaubriand dining must be booked as soon as possible to avoid disappointment. In the unlikely event there is no availability for the Twice as Nice couples massage a suitable alternative will be offered at an equal or higher value. Subject to availability. Dine Only: Subject to availability. Dining time for Chateaubriand must be booked as soon as possible to avoid disappointment.

Membership terms and conditions apply. Membership must be activated within 3 months of purchase. Membership will go live for 3 months from activation date.

T&Cs: Bookings to be made in advance. Subject to availability. Cannot be used in conjunction with any other offer. Dietary requirements to be advised in advance.

• Pets are chargeable at £30.00 per pet, per night
• Max weight: 34kg. Max size: Large
• Hotel offers a dedicated pet experience
• Pets must be declared at the time of booking

Offer is subject to availability, offer details stated herein, and the selected hotel’s booking terms and conditions at participating hotels & resorts within the Hilton Portfolio in Europe, Middle East and Africa. Offer requires seven (7) day advance reservation and a minimum stay of three (3) consecutive nights. Booking lead times and additional length of stay requirements may vary by participating hotel.

Deposit payment is required at time of booking. Your credit card will be charged for the full cost of the stay. Deposit is fully pre-paid and non-refundable. In case your contract with Hilton is governed by German law a refund of 10%, of the paid rates applies upon cancellation. In such case you may however prove that no or a significantly lower damage has been incurred for Hilton. Charges cannot be applied to other stays, services or merchandise. If you fail to arrive at the hotel on the scheduled arrival date, your reservation will be cancelled, and you will not receive any refund or credit rate.

When available, the Stay Longer and Save rates provide a discount related to the hotel’s Flexible Rate for the length of stay. Discount can vary based on the participating hotel booked. A discount of up to 20% applies to the Hilton Honors Stay Longer and Save rates. The Hilton Honors Stay Longer and Save rates are reserved for qualifying customers who are members of the Hilton Honors program and request the rate at time of booking. Discounts are exclusive to bookings made directly with Hilton that meet the length of stay requirements only. A discount of up to 15% applies to Stay Longer and Save non-Hilton Honors and public rates. Early departures will forfeit discounted rates and rate discounts will not be earned on nights consumed. Any discount earned is non-transferable and must be consumed during same stay in which it was earned. At some properties, the Flexible Rate, may be retailed as Best Available Rate, but refers to a specific rate type that varies depending on time of purchase, is unrestricted, non-qualified, and excludes discount rates.

Participating hotels may suspend participation at any time without additional notice. Unless otherwise noted, displayed rates are valid for single/double occupancy and are exclusive of all taxes, incidental charges, and gratuities. Blackout dates, early departure fees, deposit, or cancellation restrictions may apply and vary by hotel. This offer may not be combined with other select promotions, offer or discounts and is not valid for existing reservations or groups.

A signed wedding contract and deposit must be received by 5pm on 31st August 2024 to qualify for the ‘Say Yes’ offer. Applicable to new Weddings only. The Spa Day will be issued in the form of a gift voucher which is subject to terms and conditions. The Magnum of Moet cannot be used on the Wedding Day or consumed and any other event at the Hotel. 1 Spa Day Voucher and 1 Magnum per couple. Minimum contracted spend of £3,000 applies. Cannot be used in conjunction with any other offer. Non refundable and non transferrable. No cash value offer available. Offer is subject to availability. Offer can be retracted at any time.

All dinner inclusive stay packages include a £35.00 allowance per person that can be used towards the Fredericks Lounge Bar and Terrace or the Carter’s Champagne Bar and Grill menus.

Membership must be activated within the months of June, July and August only. Membership will go live for 6 weeks from activation date. Membership terms and conditions apply. Subject to availability. Non-refundable and non-transferable.

• Blue, Silver or Gold Members – 7 days of free Standard Wi-Fi at 10 MB/s.

• Diamond Member 7 days of free Premium Wi-Fi at 15 MB/s.

• Non Hilton Honours Member: Standard Package is £9.99 for 24hr of internet at 5MB/s, or the Premium Package at 15MB/s for £12.99.

Sign up HERE today

• 15% discount off food only at Carter’s Champagne Bar & Grill
• Offer available Monday to Friday 12.30pm-4pm and subject to availability
• Not available on bank holidays or seasonal holidays
• Excludes Afternoon Tea

Over 18s ONLY
£10 non refundable deposit required at the time of booking
Remaining balance required in full by 21st October 2025
Full pre orders required 1 month prior to the event

Over 12s only £10 deposit per person required at the time of booking Remaining balance & pre orders due 1 month prior to the event

The two cocktails must be the same cocktail.

Offer not applicable on the Whisky Sour, Old Fashioned or Zombie cocktail. Only available between 4pm and 6pm, Sunday through Thursday, excluding bank holidays.